Hi Malaika,
We sincerely sorry to hear about your unpleasant experience. It seems like there might have been a mistake in the packaging process. Could you please share your relevant details such as the order number or your name with us? This will help us investigate the issue thoroughly. Rest assured, we are committed to making things right for you, and if necessary, we'll promptly send you a new product.
Thank you for bringing this to our attention, and we appreciate your understanding.
Regards,
Derma Techno Pakistan